SkillConnect · full help guide

English overview

Sign in → choose Customer or Service person → complete profile → use Home actions → pay safely → chat → rate.

Everyone

• Sign in with phone + password (signup uses SMS OTP) or email; accept Terms.
• Email signup: open the verification link before using the app. Check Spam / Promotions if needed, then mark Not spam.
• Customers: name, phone, address (photo optional — no KYC). Exact address is shared only with the booked provider.
• Service persons: skills, UPI, GPS/area, ID — bidding after registration; Premium after KYC verified.
• Pay the service person cash or UPI on site. Missed slot → cancel → rebook.
• Use job Chat; App feedback for product ideas; Report / Block for safety; About for company info; Edit profile to delete account.

Customer flow

1. Complete profile → Post a service request (bidders see area only).
2. Open My requests & offers → compare bids by price / rating. Report or Block unwanted offers.
3. Accept an offer → pick an available time slot (exact address is then shared with that provider).
4. My booked jobs → see the service person’s photo (circle) and only allow that person in.
5. My booked jobs → share the start code only when the service person arrives; use Share job / SOS (incident logged, then choose SOS contact or 112 / 100 / 108).
6. My booked jobs → pay cash/UPI using the provider’s UPI ID.
7. When work is done → you tap Task completed → Rate service person.
8. Lists show Active work plus History for the last 6 months (older closed items drop off).

Service person flow

1. Complete registration + UPI → Browse open jobs (area label; exact address after acceptance).
2. Place a sealed bid (your price is private to the customer).
3. When accepted → arrive, enter the customer’s start code, then do the work in the booked slot.
4. Ask the customer to mark Task completed after paying on site (only customers can complete).
5. After a 7-day free trial, renew Premium via Google Play (₹149 / 3 months · ₹249 / 6 months · ₹399 / year) — only after KYC is verified.
6. Share your referral code so other service persons get +30 Premium days when they subscribe (your reward arrives after a short anti-fraud hold).
7. Payment receipt comes from Google Play (check the Google account email used for the purchase).
8. New phone: Sign in with the same SkillConnect account (same phone + password or email). Premium follows your login — no need to pay again. Use the same Google account that bought Premium; open SkillConnect Premium → Restore purchases if needed. A new signup or different Google account will not restore Premium.

தமிழ் சுருக்கம்

• உள்நுழைவு → வாடிக்கையாளர் / சேவை நபர் → சுயவிவரம்.
• வாடிக்கையாளர்: கோரிக்கை → சலுகை ஒப்பீடு → நேரம் → கட்டணம் → Task completed → மதிப்பீடு.
• சேவை நபர்: திறந்த வேலைகள் → தனிச் சலுகை → நேரத்தில் முடி → கட்டணம் / Premium. புதிய மொபைலில் அதே SkillConnect கணக்கில் உள்நுழைந்தால் Premium தொடரும்.
• வீடியோ விரைவில்; இப்போது இந்த உரை வழிகாட்டியைப் பயன்படுத்தவும்.

हिन्दी सारांश

• साइन इन → ग्राहक / सेवा प्रदाता → प्रोफ़ाइल।
• ग्राहक: अनुरोध → ऑफ़र तुलना → स्लॉट → भुगतान → Task completed → रेटिंग।
• सेवा प्रदाता: खुले जॉब → सील्ड बोली → स्लॉट में पूरा → भुगतान / Premium। नए फ़ोन पर उसी SkillConnect अकाउंट से साइन इन करें तो Premium बना रहता है।
• वीडियो जल्द आएंगे; अभी इस गाइड का उपयोग करें।